Household Service Training Group of Beijing Jingdong Century Trading Co., Ltd.
Date:2026-4-15 9:08:28 Views:
Established in 2021, the Household Service Training Group of Beijing Jingdong Century Trading Co., Ltd. is responsible for building JD.com’s nationwide domestic service training system, as well as designing and delivering full‑category service programs to ensure consistent service quality and customer satisfaction.
Since its establishment, JD Household Services has organized more than 5,000 free standardized training sessions nationwide, reaching over 200,000 participants. These efforts have cultivated and supplied more than 100,000 high‑quality domestic service professionals to the industry while creating employment opportunities for tens of thousands of women.
By refining its training system and implementing a comprehensive service delivery tracking mechanism, JD Household Services successfully raised its positive service rating from 91% to 98%, earning broad recognition from both customers and the market.
JD Household Services has also created nearly 100,000 new domestic service positions across 100 cities. Bearing significant responsibilities, the entire Household Service Training Group has carried out training programs with high standards and strict requirements, providing more women with opportunities to integrate into society, realize their self‑worth, and demonstrate the strength and spirit of women in the new era. These efforts have contributed to the high‑quality development of the household service industry.
